Política de envío

Shipping Policy

Thank you for shopping with Sireva. Below you will find all the details about how we handle shipping and delivery of your order.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.

  • If we are experiencing a high volume of orders, processing may be delayed by a few days.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Region Estimated Delivery Time Shipping Fee
Domestic (e.g., within [your country]) 3–7 business days Based on weight/location
International 7–21 business days Varies by country

Note: Delivery times are estimates and may vary due to external factors (e.g., customs delays, weather conditions).

3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with a tracking number. The tracking number will be active within 24 hours.

4. Carriers
We use reliable carriers such as [e.g., DHL, FedEx, UPS, Correos, etc.]. You may see the available options during checkout.

5. Customs, Duties & Taxes
Sireva is not responsible for any customs fees, import taxes, or duties applied to your order. All charges imposed during or after shipping are the responsibility of the customer.

6. Delivery Issues
If your order is delayed, lost, or arrives damaged:

  • Contact us at sireva@gmail.com with your order number and a description of the issue.

  • For damaged items, please include clear photos.

We’ll work with you to resolve the issue as quickly as possible.

7. Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

8. Contact Us
If you have any questions about your shipment, feel free to contact us:
📧 sireva@gmail.com