Shipping policy
Shipping Policy
Thank you for shopping with SIREVA. We aim to process and deliver every order as quickly and safely as possible.
Order Processing
Orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Estimated Delivery Times
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United States: 7–10 business days after processing.
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International orders: 5–7 business days after processing.
Please note that these delivery times are estimates and may vary due to customs inspections, local postal services, weather conditions or other circumstances outside our control.
Tracking Your Order
Once your order has been dispatched, we will send you a tracking number by email. Tracking updates may take between 24 and 72 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error.
Once an order has been shipped, we cannot guarantee that the address can be changed or that the package can be redirected.
Delayed, Lost or Damaged Orders
If your order is significantly delayed, lost or arrives damaged, please contact us with your order number and any relevant photos. Our support team will review the situation and help you find an appropriate solution.
Customs and Import Charges
International orders may be subject to customs duties, taxes or import charges depending on the destination country. Any additional charges imposed by local authorities are the responsibility of the customer.
Contact Us
For any questions regarding your order or shipment, please contact us at:
Email: sireva@gmail.com
Store: SIREVA