Información de contacto

Contact Policy

At Sireva, we are committed to providing exceptional customer service and support. Please review our contact policy to understand how to reach us and what to expect.

1. Contact Methods
You can contact us through the following channels:

• Email: sireva@gmail.com

• Contact Form: Available on our Contact Us page

2. Response Times
Our customer support team is available Monday to Friday, from 9:00 AM to 5:00 PM (local time). We aim to respond to all inquiries within 24–48 business hours.

3. Order Inquiries
For questions about your order, please include your order number and the email address used at checkout to help us assist you faster.

4. Product Questions
If you need more information about a product before purchasing, we’re happy to help. Contact us and we'll provide detailed specifications or guidance.

5. Feedback and Complaints
We value your feedback. If you have suggestions, concerns, or complaints, please contact us. We take every message seriously and aim to resolve any issues promptly and fairly.

6. Privacy
All personal information shared through our contact channels is handled in accordance with our Privacy Policy. We do not share your data with third parties without consent.